Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to raise a concern about responsible gambling, this page explains how to reach the team behind USA Casino and what to expect when you do.

How to Reach the USA Casino Team

Email is the most direct route to our editorial team. Every message is read by a real person — we do not filter enquiries through automated systems. Write to us at [email protected] and include a brief description of your enquiry so we can get it to the right person without unnecessary back-and-forth.

We aim to respond within two working days. During periods of high volume it may take a little longer, but we follow up on every message we receive.

What You Can Write to Us About

There is no wrong reason to get in touch. The most common enquiries we handle fall into a few clear categories:

• Review and content questions — If something in one of our casino write-ups is unclear, or you want to understand how we reached an editorial rating, ask us directly. We are happy to explain our methodology.
• Corrections and accuracy flags — Bonus terms change, casinos update their payment options, and regulations shift. If you notice information that looks outdated or inaccurate, please tell us. Accuracy is central to what we do, and reader feedback helps us maintain it.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, mention this in your message and we will point you towards appropriate support services, including the National Council on Problem Gambling (NCPG) helpline at 1-800-522-4700 and the resources available through ncpgambling.org.
• Suggestions for coverage — Have a casino you would like us to review, or a topic you feel we have not covered adequately? Reader input shapes how we develop new content.
• Partnership and editorial enquiries — If you represent a casino operator, affiliate network or industry organisation and want to explore a working relationship, introduce yourself and outline what you have in mind. We assess all commercial relationships independently and they do not influence editorial ratings or rankings.
• Technical issues — If a page is broken, a link is not working, or something on the site behaves unexpectedly, let us know and we will look into it promptly.

A Word on Our Editorial Independence

USA Casino operates as an independent comparison resource for US players researching online casinos. Some of the casinos listed on this site have commercial relationships with us — meaning we may earn a commission if a reader follows a link and registers. That arrangement is disclosed on our review pages and it does not determine which casinos rank highest or how they are assessed. Our editorial ratings are based on researched criteria including payout speeds, bonus terms, licensing, game range and banking options.

If you have a concern about how a specific casino is represented on this site, we take that seriously. Please use the email address above and describe what you have found.

Responsible Gambling — What We Can and Cannot Do

Our team can point you towards support organisations and self-exclusion tools, but we are a content and comparison site, not a counselling or crisis service. If you need immediate help, please contact a dedicated resource directly:

• National Council on Problem Gambling: 1-800-522-4700 (24/7 helpline) or ncpgambling.org
• Gamblers Anonymous: gamblersanonymous.org
• State-level self-exclusion programmes: Available in most US states with legal online gambling — check your state gaming regulator's website for the enrolment process.

If gambling has stopped being enjoyable, is affecting your finances, or is causing strain in your relationships, these organisations offer confidential support at no cost.

About the Team

The content on USA Casino is written and maintained by a small editorial team with a background in US gambling regulation, casino product review and consumer finance. Pages are authored and fact-checked before publication. The casino reviews and payout comparisons on this site reflect research conducted up to the stated fact-check date on each page — terms and offers change frequently in this industry, and we update pages as material changes are confirmed.

This contact page was last reviewed by Jasper Boone.

What Happens After You Email Us

Here is what the process looks like once your message arrives:

1. Your email is read by a team member, usually within one working day of receipt.
2. If it is a correction or accuracy flag, it is passed to the relevant page author for review against our sources.
3. If it is a partnership or commercial enquiry, it goes to the appropriate contact rather than the editorial team.
4. You receive a reply from a named person, not a template response. We aim to complete this within two working days.

We do not share your contact details with third parties. Messages are retained only for as long as necessary to respond and follow up.

Thank you for taking the time to visit this page. If you are here because you want to understand more about how we compare and rank real-money online casinos for US players, our review methodology is explained across our individual casino pages. We look forward to hearing from you.